Privacy Policy

This Privacy Policy governs and concerns the collection and processing of your personal information collected during the use of the products and services of the company under the name ” KOSTOUMBARDIS NIKOLAOS & SIA E.E. A. E. ” and the distinctive title ” FaCad’ oro “, based in Elliniko Attikis , Iasonidou street no. 18 , has A.F.M. 998960959 and D.O.Y. Iliopolis(hereinafter referred to as “Company”), in accordance with applicable national legislation and Regulation (EU) 2016/679 for the protection of natural persons against the processing of personal data and for the free circulation of such data (General Regulation on the Protection Data, hereinafter “Regulation” or “GDPR”).

1. Protection of Personal Data – “GDPR 

The Company collects the user’s personal data during the use of the website and the individual applications(name, address, telephone, e-mail address, name and VAT number if it is a company) to the extent that the user declares this personal data through the online purchase of the Company’s products or subscription to the Company’s Newsletter. This personal data provided by the user is used by the Company to respond to requests, to communicate with him or to process and execute his ordersand e-mail notification of Company news. The Company collects, processes and uses the personal data provided online only for the stated purposes.

The Company may request the customer’s personal data if the customer contacts the Company’s Customer Service through the website and transmits personal data during the communication. The data collected in the context of Customer Service are stored in the Company and used to process the customer’s request.

The Company may from time to time, which are not determined in advance, monitor or review discussions, conversations, messages or any other material that is circulated through the website. The Company does not undertake any obligation and has no responsibility for the content of the website, nor for any error, defamation simple or slanderous, insult, insult to personality, omission of any kind, profanity, trafficking in pornographic material, which may be contained on the Website or transmitted as any way through website applications (web chat etc.).

The Company may use the data collected for the following purposes:

  • to register you on our website and provide you with its services (e.g. processing requests for information about our company, products or services);
  • to evaluate our products and services (eg asking you what you think about our products and services and conducting customer surveys);
  • so that we can monitor, review and improve the products and services we offer;
  • to maintain internal records,
  • to enable us to fulfill our obligations under any contract with you and to service you for that contract,
  • to conduct sweepstakes, contests and promotions and
  • to perform our contract with third party partners, for products, services or transactions you have requested.
  • To send products of our company

We do not collect more information than necessary, nor information that is not related to the intended purposes of use.

The Company retains the personal data collected for the above purposes for as long as the subject’s contract with the Company is in force or for the completion of the purpose of processing the subject’s data. The minimum period of time we keep your absolutely necessary data is to service the warranty of our products and to maintain a record required for your optimal service. As long as data retention is based on your consent, we will not retain data beyond this withdrawal. Customer data may be stored even after the end of the cooperation with the company exclusively for reasons of social security and tax obligations of the company.

In any case if there is a reason to keep the data for a longer period of time, such as in the case of legal issues, litigation or other reason we will inform you specifically.

2. Transmission of data to third parties

The Company allows access to your personal data only to authorized persons and our reliable partners, in order to be able to complete the purpose of their collection and processing, as notified to you.

We may transfer your information within and outside the EU. in order to better provide our services. In all cases we will comply with all our legal obligations regarding the protection of personal data and we will inform you specifically.

3. Use of data for advertising purposes

We will ask for your express consent in order for the Company to use your data for the purpose of sending advertising material for its products and services, in particular advertising messages by any means (post, e-mail, telephone, SMS, etc.) for the company’s products and services.

4. Recording conversations

For the purposes of managing your requests in order to serve the transactional relationship, the dialogue with an authorized representative of the Company is recorded and kept by the Company for the required period of time in accordance with the applicable legislation and the relevant decisions of the Personal Data Protection Authority.

5. The Company’s services are not intended for minors

It is the Company’s policy to comply with applicable law when parental or guardian permission is required prior to the collection, use or disclosure of minors’ information.

The Company recommends that parents monitor their children’s online activity and report to the Company any activity of the children that may constitute processing of their personal data by our company.

6. Use of cookies

Our sites use cookies to allow you to access our services. One of the main purposes of cookies is to store your preferences, as well as other information, on your computer in order to save time, since you will not have to enter the same information every time, as well as to display your customized content and advertisements of interest to you during your subsequent visits to these sites.

You have the option to accept or reject cookies. Most browsers automatically accept cookies, but in most cases you can modify your browser settings to reject cookies if you wish. If you choose to decline cookies, you may not be able to log in or use the other interactive features of our site locations and services that depend on cookies.

Our company may use Google Analytics. For more information on Google’s privacy policy, please see .

7. Connection to other websites

This website may link to other websites that are beyond our control, and other websites that are beyond our control may link to this website. Although we try to ensure that our website only links to websites that share the same privacy and security criteria, we are not responsible for the protection and privacy of any information you provide to other websites once you leave the website. place of our company. The Company recommends that you exercise caution and review the applicable privacy statement on such websites.

8. Your Rights in relation to your personal data.

Every natural person whose data is processed by the Commission enjoys the following rights:

Right of information & access: You have the right to be informed and have access to your data and file and to receive additional information about their processing.

Right to rectification: You have the right to request the correction, amendment, completion and updating of your data.

Right to erasure: You have the right to request the erasure of your personal data when we process it based on your consent or in order to protect our legitimate interests. In the remaining cases (such as indicatively when there is a contract, an obligation to process personal data imposed by law, public interest), the said right is subject to specific limitations or does not exist depending on the case.

Right to restriction of processing: You have the right to request the restriction of the processing of your personal data when: (a) the accuracy of the personal data is disputed and pending verification, (b) the processing is unlawful and you request the restriction of use of the personal data instead of deletion of your data, (c) the personal data are not needed for the purposes of processing, but are nevertheless necessary for the establishment, exercise, support of legal claims, and (d) you object to the processing and until it is verified that there are legitimate reasons concerning us and override the reasons for which you object to processing.

Right to object to processing: You have the right to object at any time to the processing of your personal data when it is necessary for the purposes of legitimate interests pursued by us as controllers, as well as to processing for the purposes of direct marketing and profiling.

Right to portability: You have the right to receive your personal data free of charge in a format that will allow you to access, use and process it, and to ask us, where technically feasible, to transfer your data directly to another controller. This right applies to the data you have provided to us and the processing thereof is carried out by automated means based on your consent or in execution of your registration as a member.

Right to withdraw consent: You have the right to withdraw your consent, insofar as it was obtained for the intended processing, at any time.

Right to complain to the Data Protection Authority: You have the right to submit a complaint to the Personal Data Protection Authority ( ): Telephone Center: +30 210 6475600, Fax: +30 210 6475628, Email: [email protected] .

To exercise any of your rights, you can send a message to the email address: [email protected]

9. Management and Protection

The management and protection of the personal data of the user of the Company’s services is subject to the terms of this policy and the relevant provisions of the Greek and European legislation on the protection of personal data, as amended and in force.

In any case, the Company reserves the right to modify the terms of this personal data protection policy, after relevant information to the users of its products or services.

10. Security of personal data

The Commission has taken and implements all appropriate technical and organizational measures aimed at the safe processing of personal data and the prevention of accidental loss or destruction and unauthorized and/or illegal access to them, use, modification or disclosure. In any case, the way the internet works and the fact that it is free to anyone does not allow guarantees to be provided that unauthorized third parties will never be able to violate the technical and organizational measures in place by accessing and possibly using personal data for unauthorized and/or illegal purposes.

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